cancellation policy

Status: April 2024

Consumers have a 14-day right of withdrawal.

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day on which you or
a third party other than the carrier designated by you,
have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (PANTHERGRIP GmbH,
Hannes Mirow, Parkstraße 5, D-18057 Rostock, support@panthergrip.de)
by means of a clear statement (e.g. a letter sent by post
letter, fax or e-mail) of your decision to terminate this contract
You can use the attached form to revoke your consent.
You may use the model cancellation form, although this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the notification
on the exercise of the right of withdrawal before the expiry of the withdrawal period
send.

consequences of revocation

If you withdraw from this contract, we will refund you all payments,
that we have received from you, including delivery costs (with
Except for the additional costs resulting from the fact that you
other type of delivery than the cheapest one offered by us
standard delivery), immediately and at the latest within
within fourteen days from the date on which the notification of
We have received your cancellation of this contract. For this
We will use the same means of payment for the refund that you used for the
original transaction, unless you have agreed
unless expressly agreed otherwise; in no event will you
We will be charged fees for this reimbursement. We may reimburse
until we have received the goods back or until you
have provided evidence that you have returned the goods,
whichever is earlier.

Please send the goods to:

PANTHERGRIP GmbH

c/o Catch&Keep GmbH

Silcherstraße 37

D-72479 Straßberg

Please enclose the accompanying note with your return. This is the only way to guarantee a smooth process.

You must return the goods promptly and in any event no later than
fourteen days from the day on which you notify us of the withdrawal of this
contract, return or hand over to us. The
This deadline is met if you return the goods before the expiry of the period of fourteen
days. You will bear the direct cost of returning the
Goods. You are only liable for any loss of value of the goods
If this loss in value is due to a loss of
nature, properties and functioning of the goods
necessary handling of them.

sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

– To PANTHERGRIP GmbH, c/o Catch & Keep GmbH, Silcherstraße 37, 72479 Strassberg

support@panthergrip.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

– Ordered on (*)/ received on (*)

– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is on paper)
- Date

(*) Delete as appropriate.